Privacy Policy

Last updated: December 2024

Dr. Sukumar Sura ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

• Name and contact information (email, phone number, address)
• Medical history and health information
• Appointment scheduling information
• Payment and insurance information
• Communication preferences

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referring website information
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing medical services and patient care
• Scheduling and managing appointments
• Communicating with you about your health and treatment
• Processing payments and insurance claims
• Improving our website and services
• Complying with legal and regulatory requirements
• Sending newsletters and educational content (with your consent)

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Medical Care: With other healthcare providers involved in your treatment
• Legal Requirements: When required by law or court order
• Emergency Situations: To protect your health and safety
• Service Providers: With trusted third-party service providers who assist in our operations
• Consent: With your explicit written consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal and medical information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure servers and networks
• Regular security assessments
• Access controls and authentication
• Staff training on data protection

5. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal requirements)
• Portability: Request a copy of your information in a portable format
• Restriction: Request restriction of processing
• Objection: Object to processing of your information
• Withdrawal: Withdraw consent for marketing communications

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]
• Phone: +91-9508299299
• Address: Asian Spine Hospital, Road No. 92, MLA Colony, Jubilee Hills, Hyderabad, Telangana 500096